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A big problem with employer-sponsored health insurance is not the plan itself, but rather the difficulty employees face when navigating their healthca...

A navigator says what plan participants really need is a live human who cares.

I once heard a healthcare industry professional say, “We expect people to buy healthcare like they buy washing machines.” The problem is that the cons...

Research and analytics have been part of Quantum Health’s DNA from its foundation. In fact, our healthcare navigation company was built on the outcome...

Healthcare in the United States is notoriously complex, and advances in medicine and technology are only making the field more complicated for patient...

Few experiences are more personal than caring for another person when they are sick or injured. As artificial intelligence becomes a bigger part of he...